FAQs

How can I contact Flintski?

You can reach us at info@flintski.co, where our dedicated customer service team will assist you promptly.

Do you ship worldwide?

Yes, we offer worldwide shipping.

Where do you ship from?

Our shipments originate from our headquarters in Mississippi.

Can I change or cancel my order?

To accommodate your request, any changes or cancellations must be made within 12 hours of placing your order. After this period, changes cannot be processed. However, you may return your order for a full refund upon receipt.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

When will my order be processed?

Orders are processed within 1-3 business days from the order date and shipped the following business day. Please note that we do not ship on weekends or holidays.

How long will it take to receive my order?

Due to high demand, delivery may take between 2-4 weeks.

What if I don't receive my order?

If your order does not arrive within 30 days of shipping, you are entitled to a full refund.

Will I be charged customs and taxes?

Prices on our site are tax-free. However, you may be responsible for customs duties and taxes imposed by your local customs office.

How do I return an item?

Please contact us at info@flintski.co for return instructions.

What if the item(s) I received are defective/incorrect/damaged?

Contact us immediately with your order number and photos of the item(s). We will promptly address your concerns and offer a solution.

When will I receive my refund?

Refunds are processed within 7-10 business days to your original payment method. If you have not received the credit, please contact your bank or credit card company for assistance.